Legal
Privacy Policy
Effective date: July 27, 2026
Great Lakes Drywall ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use greatlakes-drywall.com or contact us for a drywall estimate in Illinois, how we use it, and the choices you have.
We do not sell your personal information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes - full stop. Your contact details are used to respond to your project request and to schedule work, not to be resold.
Information we collect
We only collect the information you choose to give us and standard website analytics data:
- Estimate form submissions: your name, phone number, email address, project address, and any details you type into the message field.
- Emails and phone calls: when you email or call us, we keep a record of the conversation so we can serve your project properly.
- Website analytics: anonymized data such as pages visited, referring site, device type, and approximate location, collected through Google Analytics.
How we use your information
- To respond to your estimate request, quote your project, and schedule the work.
- To send you follow-up emails or text messages about your specific project.
- To improve our website content and user experience based on aggregate analytics.
- To comply with tax, accounting, and other legal obligations.
When you send us an email or submit our estimate form, a member of our team will respond back to you directly - usually within one business day.
Cookies and analytics
We use cookies and similar technologies for two reasons:
- Google Analytics: to understand which pages visitors read, how they found us, and where they drop off. This data is aggregated and does not identify you personally.
- User-experience optimization: to remember basic preferences and help us make navigation, load speed, and content better on future visits.
You can block or delete cookies in your browser settings at any time. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Who we share information with
We only share your information with the limited service providers we need to run our business:
- Our website hosting, form-handling, and email providers.
- Google Analytics for anonymized traffic reporting.
- Legal, accounting, or law-enforcement recipients where required by law.
We never share your information with unrelated marketers, lead-selling networks, or data brokers.
Data retention
We keep project inquiries and customer records for as long as needed to serve you and to meet accounting and legal requirements. You can ask us to delete your record at any time (see below).
Security
We use industry-standard measures to protect your information in transit and at rest. No method of transmission over the internet is 100% secure, but we work to safeguard your data and limit access to team members who need it.
Your choices and rights
- Ask us what information we have about you.
- Ask us to correct or delete your information.
- Opt out of follow-up emails or text messages at any time.
- Disable cookies in your browser or opt out of Google Analytics as described above.
To exercise any of these rights, email us at info@greatlakes-drywall.com or call 847-796-8872.
Children's privacy
Our services are directed to homeowners, builders, and businesses. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes means you accept the updated policy.
Contact us
Questions about this privacy policy or how we handle your information? Contact Great Lakes Drywall at info@greatlakes-drywall.com or 847-796-8872. We serve Illinois.